Contattaci

Last updated: 4 maggio 2026

How to contact us

For enquiries regarding products, orders, payments, deliveries, cancellations, returns or refunds, you can contact us via email or phone during service hours.

Main contact details

Email: info@rmassistenzaeriparazioni.com

Telephone: +39 338 269 4719

Address: Via del Ponte alle Mosse, 148 - 50144 Florence (FI), Italy

Customer service hoursCustomer service is available from Monday to Friday, from 9:00 AM to 6:00 PM (Central European Time, CET). Requests sent outside these hours will be reviewed during the next service hours.

Information to prepare before writing to us

To allow for faster verification, we recommend including:

·Order number, if already available.

·First and last name used for the purchase.

·Email address used at checkout.

·Clear description of the request or problem.

·Photographs, if the request concerns a damaged, incorrect or incomplete product.

Urgent reports after delivery

In case of a damaged, incorrect or clearly problematic item due to transport, please contact us within 48 hours of delivery and attach clear photographs of the product and packaging.